Knowledge hub

Blog, INSIGHTS, White papers, CASE STUDIES, CULTURAL INTELLIGENCE CENTER,
News & Updates

 

How do I build Trust in international marketing and sales?

How do I build Trust in international marketing and sales?

Trust is the foundation of every sales process, including international growth. Too often, it is compromised not by client-side complexity but by misalignment within our own teams. When marketing and sales teams work in isolation, communication about content, clients, and campaigns becomes inaccurate, context is lost, and opportunities are missed. This piece explores how trust is earned at the intersection of local nuances, human pacing and internal cooperation. It argues for shared ownership of the sales funnel, the intelligent use of AI to enhance rather than replace relationships, and a pragmatic approach to collaboration that considers both process and people.

read more
Patience, Time and Trust Across Borders

Patience, Time and Trust Across Borders

Cultural insights Patience, Time & TrustWhen you talk to a client for the first time, the wish is often explicit: a good conversation, a click and preferably the same day, a signature on an assignment. Unfortunately, or perhaps fortunately, in practice things...

read more
Culture as a Strategy

Culture as a Strategy

Culture doesn’t just influence preferences; it shapes the entire process. It isn’t just a detail in international marketing. It is the strategy. This post challenges conventional go-to-market plans by reframing culture as the foundation of global growth. From how trust is formed in Japan to what signals confidence in the US, cultural context shapes every touchpoint: UX, media, KPIs, and even your analytics dashboard. Learn how to replace replication with resonance and why growth without cultural empathy is just expansion in disguise.

read more
What is culture?

What is culture?

Cultural insights Navigating Cultural Understanding in International Sales and MarketingDid you ever had the experience a deal  slipped through your fingers, leaving you scratching your head, wondering what just happened? If you’re involved in international sales and...

read more
Bridging the Digital Divide

Bridging the Digital Divide

International Marketing Addressing the challenge of reaching audiences in different regions Addressing the challenge of reaching audiences in regions with varying levels of digital access. Discussing inclusive strategies that ensure marketing efforts are equitable and...

read more
A Halloween Horror Story

A Halloween Horror Story

Case story It was a dark and stormy Thursday…Just before Halloween, the kind of night when the wind whispers through your CRM and shadows move across your KPI dashboard. That’s when the call came in.On the other end of the line: a Dutch company caught in a full-blown...

read more
Product-Market-Fit

Product-Market-Fit

Expanding into international markets requires thorough research. A good product-market-fit is essential for successful exports. Does your company fit into the new market, and how do you research it? Read the 5 steps for a product-market-fit.

read more